How to get your electric data from your utility
Interval data is your electric meter’s reading every 15 minutes: a log of how much power your building used, and when. Every savings assessment starts from it and a year of bills. Pick your utility for the steps.
Find your utility
There are two ways to get us your interval data, depending on the utility. Your guide covers both the data and the bills.
Download it yourself
Log in to the utility account, export the 15-minute data as a CSV and save your bills. About 5 to 10 minutes.
Sign, and we request it
We send the utility’s authorization form, you sign it, and we request the interval data from the utility for you.
Utility not listed?
Email us and we’ll figure it out for you.
What we need
The same two things from every utility, for each meter.
- Interval data
- 15-minute data covering the last 12 to 24 months.
- Monthly bills
- The last 12 bills, saved as one PDF each.
- Where to send it
- Email the files to info@eqore.com.
What “interval data” means, in plain English
Interval data is your electric meter’s reading every 15 minutes: a log of how much power your building used, and when.
Your utility already records it. Getting a copy takes your utility login, a signed form or a read-only sharing link, depending on the utility.
Why we ask for it as well as your bills
On most commercial rates, the demand charge is set by your single highest 15-minute average in the billing period. A bill shows that one number. The interval data shows every 15 minutes of the year: when the peaks happen, how long they last and how often they come back.
That is what sizes a battery. A short spike needs power for a few minutes; a two-hour plateau needs energy. Bills alone can't tell the two apart, so we ask for both.
Interval data questions
What is interval data, and why do you need it?
Interval data is your electric meter’s reading every 15 minutes: a log of how much power your building used, and when. Your bill shows only the monthly totals and the single highest 15 minutes, which sets your demand charge. The interval data shows when those peaks happen and how long they last, and that is what decides how big a battery you need and what it can save.
Can I just send PDFs of 12 months of bills instead?
Bills are a good start, and we can give you a rough first read from them alone: your rate, your monthly usage and the peak behind each demand charge. What bills can’t show is when that peak happened, how long it lasted or how often the building came close. That is what sizes a battery and sets the savings, so for a proposal we need the interval data too.
Is this the same as Green Button?
Green Button is the common name for a utility’s “Download My Data” export. SCE uses the name; PG&E’s By Interval CSV gives the same 15-minute data. Either format works for us.
How much data do you need?
At least 12 months of 15-minute data and the last 12 bills, for each meter. Twenty-four months of interval data is better if your utility has it.
I don’t have a utility online login. How do I get one?
The PG&E and SCE guides start with how to register; the Eversource and National Grid guides cover it in the bills step, since the login is only needed for the bills there. You usually need the account number from a bill and access to the phone number on the account. If someone else in your company manages the utility account, they may already have the login or can add you.
Does signing the data form give you exclusive rights, or lock me in?
Only Eversource and National Grid customers sign a form. It is the utility’s own form, and it authorizes the utility to release your interval data for the term on the form, or until you withdraw it. Some terms renew automatically, and each guide says what its form says about that. Read the form before you sign; the guides link it.
I have several meters or accounts. Does that matter?
Only in that we need the data and bills for each one. Each account usually has its own demand charge, so we look at every meter on its own. Repeat the steps for each account, or, where the utility uses a form, give us every account number, and name the files so we can tell them apart.
My utility isn’t listed. What do I do?
Email info@eqore.com with a recent bill. Most utilities offer either a download or an authorization form, and we’ll tell you which one applies.
Take control of your power
Find out what your facility could save
If you spend more than $10K a month on electricity, it’s worth a call. Send the files and we'll come back with system options, projected savings and payback. Free, no obligation.