How to get your electric data from Eversource
Interval data is your electric meter’s reading every 15 minutes: a log of how much power your building used, and when. Eversource releases it once you sign one form. We request it, and you send us 12 bills.
What we need
For each Eversource account in Massachusetts or Connecticut.
- Interval data
- We request it from Eversource once you sign the agreement.
- Monthly bills
- The last 12 bills, saved as one PDF each.
- Before you start
- A recent bill, so we can check the meter and fill in the account number.
Four steps, one of them ours
Eversource doesn't document a self-serve 15-minute download for business accounts, so we go through its Energy Profiler Online with your signed authorization.
Check that you have a recording meter
Eversource’s Energy Profiler Online (EPO) service agreement requires at least one interval or time-of-use recording meter on the account. In our experience it isn’t limited to particular rates, but a meter that doesn’t record intervals has no interval data to share.
Not sure which meter you have? Send us a recent bill and we’ll check.
Sign the authorization we send you
We send you Eversource’s EPO service agreement, usually by DocuSign. Eversource needs the account holder’s own dated signature, email address and phone number; it doesn’t accept an agent signing for you.
We pay the EPO enrollment fee when we arrange your data request. Eversource only accepts the agreement within three months of the date you sign it.
We request the data
We email the signed agreement and your account number to Eversource’s EPO team, who open online access to your interval data. Eversource says data is provided within two business days of a completed agreement, longer for large requests. We tell you when it’s in.
Send your last 12 bills
Log in to your Eversource online account and open Past Bills and Payments, which holds up to 36 months of prior bills. Save the last 12 as PDFs, one per bill.
No login yet? Create one with your name and email, then add the service account with its 11-digit account number, the ZIP code and the last four digits of the ID used to start service, such as a business tax ID.
Send it to us
Email the bills to us, or reply to your EQORE contact with them attached. Questions about the agreement go to the same address.
- The signed EPO service agreement (we send it to you)
- The last 12 bill PDFs, for each account
If you’d rather get it yourself
Eversource's online account shows usage month to month. For 15-minute history, you can sign up for EPO directly.
- Energy Profiler Online
- Fill in the service agreement for your state and email it to Eversource’s EPO team. If you enroll directly, Eversource charges a fee for EPO access (see the form). Then download the data and send it to us.
- Green Button
- Eversource’s Green Button gives a summary of the past 13 months of usage. It doesn’t say it includes 15-minute intervals, so we still ask for EPO data.
What “interval data” means, in plain English
Interval data is your electric meter’s reading every 15 minutes: a log of how much power your building used, and when.
Your utility already records it. Getting a copy takes your utility login, a signed form or a read-only sharing link, depending on the utility.
Why we ask for it as well as your bills
On most commercial rates, the demand charge is set by your single highest 15-minute average in the billing period. A bill shows that one number. The interval data shows every 15 minutes of the year: when the peaks happen, how long they last and how often they come back.
That is what sizes a battery. A short spike needs power for a few minutes; a two-hour plateau needs energy. Bills alone can't tell the two apart, so we ask for both.
Guides for other utilities
Eversource data questions
What is interval data, and why do you need it?
Interval data is your electric meter’s reading every 15 minutes: a log of how much power your building used, and when. Your bill shows only the monthly totals and the single highest 15 minutes, which sets your demand charge. The interval data shows when those peaks happen and how long they last, and that is what decides how big a battery you need and what it can save.
Can I just send PDFs of 12 months of bills instead?
Bills are a good start, and we can give you a rough first read from them alone: your rate, your monthly usage and the peak behind each demand charge. What bills can’t show is when that peak happened, how long it lasted or how often the building came close. That is what sizes a battery and sets the savings, so for a proposal we need the interval data too.
What is Energy Profiler Online?
EPO is Eversource’s web service, run with Schneider Electric, that gives access to the usage data recorded by an account’s interval meter, downloadable for Excel. It needs a signed service agreement before Eversource releases any data.
Do I need to be on a particular rate?
In our experience, no. Eversource’s EPO service agreement ties it to the meter: the account needs at least one interval or time-of-use recording meter. Accounts with only non-recording meters can’t get interval data this way.
Why do I have to sign? Can’t EQORE request it?
Eversource releases interval data only with the account holder’s own signature on the service agreement and won’t accept an agent’s authorization. You sign once; we handle the rest.
Does signing the form give you exclusive rights, or lock me in?
The form is Eversource’s own EPO service agreement. It authorizes Eversource to release the account’s interval data through Energy Profiler Online, and how long that lasts depends on the option ticked: a one-time request gives a login that expires 30 days after service starts, while an annual subscription renews automatically each year. The form says the utility customer can’t be billed for a third-party request. You can withdraw it at any time: ask us or Eversource’s EPO team to stop access. The form itself doesn’t set out a withdrawal process. It doesn’t mention exclusivity, an energy supply contract or any change to your service or rate. Read it before you sign; it’s public on Eversource’s site.
I don’t have an Eversource login. How do I get one?
Create an online account with your name and email address, then add the service account. Eversource asks for the 11-digit account number from your bill, the ZIP code (in Massachusetts, the service location’s) and the last four digits of the ID used to start service, which can be a business tax ID. You only need it for the bills; the interval data comes through the form.
Does this work in Connecticut as well as Massachusetts?
Yes. The same EPO service agreement covers Connecticut, Western Massachusetts and Eastern Massachusetts accounts.
I have several meters or accounts. Does that matter?
Only in that we need the data for each one. Tell us every account number so we can request them together, and send the last 12 bills for each account.
Who do I ask if I get stuck?
Email info@eqore.com or call (857) 524-2670. We can tell you where your request stands.
Sources (5)· Last reviewed October 26, 2026
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